Video calls and online collaboration tools are great when it comes to working with teams across the globe. However, when it comes to gaining a tangible competitive advantage, there’s no substitute for a personal touch. A well-managed travel program that supports in-person interactions can help an organization build stronger relationships with customers, a more collaborative workplace, and a globally unified company culture.
New research from Harvard Business Review Analytic Services, in association with Egencia, looks at just how much a company’s travel culture can impact its business performance. The findings were staggering — companies with a strong travel culture reported significant improvements in the following key areas:
- Customer retention
- Employee satisfaction
- Market share
Companies with a strong travel culture view corporate travel as a form of strategic investment with concrete business value. They have well-managed travel programs in place that save them money and help their businesses scale and grow.
Read the report today to find out how a strong travel culture can deliver your business a tangible competitive advantage.