Resources

Technology

How business travel technology aspirations and expectations vary across the world

Business travel is as universal and guaranteed as death and taxes – employees and companies accept it, do it, and try to effectively build […]

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Technology or customer service – can you have the best of both worlds?

Customer service – a dying breed? High-street banks are closing their branches across Europe. At the end of 2015, Société Générale announced it was […]

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U.S. Business Travelers Are Confident Emerging Tech Will Improve Travel Experience, but Fear Impact on Mankind

 The 4th edition Egencia Business Travel and Technology Survey reveals U.S. business travelers have opposing views on AI and VR compared to global counterparts […]

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Rail innovation has languished. It’s time to mind the gap.

Phocuswright estimates that by 2020, 44% of rail booking will be online if operators make the most of distribution channels. To do that, the […]

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VIDEO: 360° Virtual Reality Tour of Egencia’s Customer Service

Take a helicopter tour in 360° virtual reality – it’s on us! At Egencia, we pride ourselves on our technology while firmly believing in humanizing […]

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Recorded Webinar: How to Prove Value and Stay Relevant – Hear tips from 3 successful travel managers

Are you looking for ways to show value to your organization? Watch this recorded webinar to discover actionable best practices from successful Travel Managers to […]

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