Expect more any time, anywhere

Your employees deserve a fast response when there’s a travel mishap, online or on the phone. From after-hours executive support to readily available travel experts, we’re there for you.

Expect more any time, anywhere

Your employees deserve a fast response when there’s a travel mishap, online or on the phone. From after-hours executive support to readily available travel experts, we’re there for you.

Business traveler smiling in meeting

Provide local traveler support for a successful global program

It’s essential to consider local needs as part of your global corporate travel program to ensure your travelers are safe, satisfied, and onboard.

Your travelers need support from a customer service team that speak their language, know their travel policy inside and out, and understand the local market.

Business traveler speaking over the phone

80%

of calls

are answered within 20 seconds

Access to customer service, wherever you are, whenever you need it

Our knowledgeable, local travel agents speak 32 languages and make changing travel stress-free 24/7/365.

Get your travelers back on the road quickly. We know who you are, where you are and what your policies are because our business travel consultants use the same platform as your travelers.

Travelers can use Hotel Conversations, the business travel industry’s only two-way conversation between travelers and hoteliers.

We expect the unexpected, so our customers don’t have to.

“The best customer service — easily the best I’ve dealt with.” - Egencia customer, G2

From the moment a reservation is made, until your traveler’s safe return home, we provide business travelers with 24/7/365 business travel support in 32 languages.

 

Headshot of business travel manager in a meeting

James Fisher makes complex travel easy with Egencia

Read how James Fisher Marine Services made its global corporate travel program a success by giving their travelers a better online and offline booking experience.

Expect more for your employees.

Get started with a demo today.