At Egencia, we pride ourselves on being able to deliver best-in-class business travel support across the globe. No matter where our customers are, our account managers and travel consultants are there to help.
To demonstrate our commitment to our customers, a few Egencia employees went on camera to give you their firsthand travel advice on what you can do now to be ready when business travel resumes in a post-coronavirus world.
Updating your corporate travel policy
Margaux Mesurat, account manager, Paris
We know that business travel has been upended the last few months. People accustomed to traveling for work haven’t been able to, and that can be frustrating. And to some, the thought of traveling for business again can also be a little unnerving.
To help your travelers during this time, one thing you can do is to make sure your business travelers are up to date with your current travel policy. Put in place a communications strategy to let them know of any changes you’ve made to help them transition back to travel when it picks up.
Tracking travel spend and traveler safety
Shieh Yuan, regional account manager, Singapore
There are a lot of things you can do now to prepare for later. Now is a good time to review the duty of care policy you have in place and consider what changes you may want to make.
Another area to look at is business travel security and have conversations with your travelers about your travel risk management policies and how Egencia provides Travel Tracker to help travel managers locate travelers anywhere in the world in case of an emergency.
This is also a good time to analyze your data on travel spend. Egencia Analytics Studio allows you to benchmark your travel program data against your peers, or you can do a deep dive into your travel spend across hotel, air, rail, and more. Once you’re armed with this information, you can see if you’ll find savings by shifting to a different airline or hotel chain and if you need to put new city caps in place.
Incorporating sustainability in your travel program
Delphine Boulton, director, consulting Paris
Now is a great time to think about strengthening your business travel program for the future. You can think about what you can do to reinforce sustainability in your travel program or how you can adjust your supplier relationships.
Saving time and money
Hailey Cirovski, account manager, Seattle
At Egencia, our account managers are always there for you. This is a great time to connect with your account manager and have a conversation around how to save time and money and come up with a plan as to how you’re going to communicate any of your business travel program changes to your employees. The goal should be that when the world is ready to travel again, your travel management program is ready too.
Reviewing travel compliance
Rachel Lee, account manager, Dallas
It goes without saying that corporate travel has changed drastically over the last few months. This means it’s good to connect with your account manager to evaluate your duty of care and how Traveler Tracker benefits you and your travelers. You can take this time to do an overall review of your business travel program, policy, and travel compliance. Remember, we are here to support you, however that looks.