Egencia gets bags on board
The Expedia group’s travel management company partners with Amadeus and airlines to offer ancillaries to business travellers
Madrid, Spain, 5th April 2016: No business traveller wants to pay for a bag at the last minute at the airport, and no travel manager enjoys going to several websites to book different elements of their clients’ trips. Thanks to Amadeus Web Services, Egencia® business travellers are now able to book extra baggage at the same time they book their flight.
As of March 1, travel management company Egencia has been offering merchandising content to its clients for more than 10 airlines, including Air France, its pilot airline partner.
“At Egencia, we work hard at putting everything business travellers need in one place to help make their experience better. Letting travellers and our travel agents book extra baggage along with the rest of the trip does just that. This is good for our travellers, it’s good for our agents, and it’s good for our airline partners,” says Igor Marchal, Director of Supply Development at Egencia.
Egencia moved to integrate merchandising after its parent company, the Expedia group, began offering Amadeus Airline Fare Families to its leisure travellers.
“In 2015, we saw online travel agencies and airlines embrace merchandising in a big way, and we think travel management companies will join in on the action in 2016. Seats and bags are just the beginning. New ways to book a flight, including rich content, are just around the corner,” says Pedro Espin, the Associate Director for Merchandising and Personalisation at Amadeus.
Amadeus observed a nearly 100% growth in the sale of airline ancillary services by travel agencies — especially online travel agencies — in 2015. Amadeus expects this growth to continue given the evolution of airline content, and the strong demand for merchandising technology from all players in the travel market.
Egencia is a leading corporate travel company that provides content, technology, service and reporting to business travellers and their companies in 65 countries worldwide.
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Notes to the editors
Egencia makes business travel better by making it more connected and complete. Egencia puts travellers at the heart of business travel, continuously supporting them with solutions that are more engaging and effective. Driven by consumer insights and technology investments from parent company, the Expedia group, Egencia connects everything travellers need – content, technology, service and reporting – in one place. Egencia provides services in 65 countries. To connect with Egencia, visit www.egencia.co.uk or @Egencia_UK; and visit the Egencia Blog for more.
© 2016 Egencia, LLC. All rights reserved. Egencia, and the Egencia logo are either registered trademarks or trademarks of Expedia, Inc. in the U.S. and/or other countries. All other trademarks are the property of their respective owners.
Amadeus is a leading provider of advanced technology solutions for the global travel industry. Customer groups include travel providers (e.g. airlines, hotels, rail and ferry operators, etc.), travel sellers (travel agencies and websites), and travel buyers (corporations and travel management companies).
The Amadeus group employs around 13,000 people worldwide, across central sites in Madrid (corporate headquarters), Nice (development) and Erding (operations), as well as 71 local Amadeus Commercial Organisations globally.
The group operates a transaction-based business model.
Amadeus is listed on the Spanish Stock Exchange under the symbol “AMS.MC” and is a component of the IBEX 35 index.
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