Customer service – a dying breed? High-street banks are closing their branches across Europe. At the end of 2015, Société Générale announced it was […]
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Phocuswright estimates that by 2020, 44% of rail bookings will be online if operators make the most of distribution channels. To do that, the […]
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Take a helicopter tour in 360° virtual reality – it’s on us! At Egencia, we pride ourselves on our technology while firmly believing in humanising […]
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By Ryan Riley, senior product marketing manager for Egencia, a leading TMC that is part of the Expedia Group. Originally from the USA, he […]
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For today’s business travellers, technology is everything. They measure how satisfied they were with a trip based on how technology, mostly mobile, makes their […]
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How emerging technologies, including Artificial Intelligence and Virtual Reality, will change business travel management.
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