Global service, whenever, wherever

Part of the Expedia family of brands

Being a member of the Expedia family, we enjoy access to superior travel supplier content, giving your travellers choice and flexibility. Our travel consultants have an extensive travel inventory and options include special amenities, business-focused reviews and discounted rates, to help give your travellers the best options.

Integrated service and technology

We provide the same user-friendly tool to all users. Egencia Travel Consultants can assist travellers efficiently because they see exactly what your travellers see.

Experienced Travel Agents

Our dedicated, local travel consultants have an average of 15 years’ experience or more. They understand the travel industry from the inside out. Whether a call is from a traveller in need or a coordinator in a remote office, we know your travel policies and how to get your travellers where they need to go.

Expert care that transcends cultures

Coverage

Coverage

24/7-available coverage across 66+ unique countries.

Multilingual

Multilingual

32 local teams speaking travellers' native languages.

Experienced

Experienced

1,900+ travel consultants averaging 15 years’ experience.

Reliable

Reliable

22,000+ traveller hours saved in 2015 through our AssistMe® mobile feature.

Efficient

Efficient

80% of global support calls answered in less than 20 seconds.

Personable

Personable

We have customer satisfaction ratings of over 90% globally.

Unified

Unified

A single global service platform supporting each stage of business travel.

Accessible

Accessible

Three access points via the web, apps or your smartphone.

Empathic

Empathic

Super-user tools so coordinators understand the traveller experience best.