With you every step of the way

Whenever and wherever you need us.

With you every step of the way

Whenever and wherever you need us.

Exceptional 24/7/365 support

Deliver the support your business travellers need, wherever they are in the world.

From the moment a reservation is made until their return home, we provide business travellers with 24/7/365 support. They’ll get one-click/one-call support when they need it from our team of business travel agents who know exactly what your travellers want and how to get it for them quickly, smoothly, and within policy.

We’re here for you

Knowledgeable, local business travel agents are your travellers’ link to smooth corporate travel.

We have more than 2,500 travel consultants dedicated exclusively to business travel. With an average of 15 years of industry experience, they understand the unique needs of business travellers from the inside out. These local teams of business travel experts speak more than 32 languages in over 66 countries.

  • On hand whenever and wherever you need us with our 24/7/365 customer service available to travellers and arrangers online, in the app, or by phone.
  • Complete profile connection through our unified platform allows our travel agents to see travellers’ itineraries and their business’ travel policies, so they can easily make changes that make the most sense.
  • Dedicated to corporate travel. Our agents only work on business travel and understand the unique needs and demands of executive schedules.

Single platform support

A universal, intuitive platform for every user makes booking and travel easier for everyone.

We are the only major travel management company (TMC) with the same traveller experience across every touchpoint: Online, in the app, or by phone.

  • One unified view for all bookings (air, hotel, car, and rail). No more juggling different travel agencies or travel portals.
  • Everyone is on the same page — travellers, arrangers, and agents all use the same platform — so nothing important gets missed.
  • We see you. Our agents see exactly what your travellers see to ensure your traveller has everything they need.

Your complete travel management platform. Innovation powered by Egencia. Unlimited scale by Expedia Group.

Access the world's largest travel platform

As a part of the Expedia Group, we bring you access to superior supplier content, giving your travellers choice and flexibility.

Our expert corporate travel agents have access to an expansive global travel supply.  See how the power of the world’s largest diversified travel platform can give your business travel programme an edge.

  • Expert travel consultants will ensure your travellers are booked with the special amenities and business services they deserve.
  • 500,000+ hotels and over 375 airlines give your travellers more relevant options and greater satisfaction.
  • A familiar, intuitive platform means your travellers will always be able to easily make or amend their arrangements.

Recommended for you

Egencia business travel consultant Wani Baba
Unrivalled customer support for better business travel

Traveller Satisfaction

No matter how well planned, even the best-laid business travel plans can hit a snag. From natural events to airline strikes, plans can be […]

Read article
One app for all your business travel needs

The Egencia app delivers the information business travellers, travel arrangers, and travel managers need, with the efficiency and flexibility to book, manage, and view […]

Read article
Make your travellers’ needs the focus of hotel booking

Global Organisations

Take the frustration of finding the perfect hotel out of your business travel bookings. Easy to search and filter, our platform delivers personalized search […]

Read article
Ready to take your travel programme to the next level?
Contact us to learn more.