Part of the Expedia family of brands
Being a member of the Expedia family, we enjoy access to superior travel supplier content, giving your travellers choice and flexibility. Our travel consultants have an extensive travel inventory and options include special amenities, business-focused reviews and discounted rates, to help give your travellers the best options.
Integrated service and technology
We provide the same user-friendly tool to all users. Egencia Travel Consultants can assist travellers efficiently because they see exactly what your travellers see.
Experienced Travel Agents
Our dedicated, local travel consultants have an average of 15 years’ experience or more. They understand the travel industry from the inside out. Whether a call is from a traveller in need or a coordinator in a remote office, we know your travel policies and how to get your travellers where they need to go.
24/7-available coverage across 66+ unique countries.
32 local teams speaking travellers' native languages.
1,900+ travel consultants averaging 15 years’ experience.
22,000+ traveller hours saved in 2015 through our AssistMe® mobile feature.
80% of global support calls answered in less than 20 seconds.
We have customer satisfaction ratings of over 90% globally.
A single global service platform supporting each stage of business travel.
Three access points via the web, apps or your smartphone.
Super-user tools so coordinators understand the traveller experience best.