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Psychology of Compliance

How to stop business travellers breaking the rules Over the years that the Business Travel Show in London has conducted its annual travel buyer […]

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Big Promises, Big Companies: Can Mega TMCs Deliver Midsize Solutions?

Do you work for a mid-market company? Are you ready to launch a managed travel program or are you looking to switch providers after […]

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Partner vs. Provider: Choosing a Mid-Market Travel Management Solution

Mega travel management companies (TMCs) have seen growth slow in recent years. As a result, they’re looking to build their client base by expanding […]

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Duty of care – the cases you haven’t thought of

You may remember the stories about a dossier compiled by a British ex-intelligence chief purporting that the FSB (the Russian security service) had a […]

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Are RFPs worth it? When to do them and when not to do them

An RFP (request for proposal) is a formal process to evaluate and compare those companies who wish to supply specific goods or services to […]

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The Netflix effect in business travel: How personalisation helps save cost and time

As a travel manager, you know that there are two customers in corporate travel: the company and the traveller and a successful travel programme […]

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