Resources

Blog

Traveller satisfaction helps build strong organisations

The question, “Did you enjoy your trip?” may not be top-of-mind for Chief Financial Officers (CFOs) and Chief Procurement Officers (CPOs), but it should […]

Read Article

Putting the customer at the centre of NDC

by Mark Hollyhead, COO of Egencia Lately it seems like nearly everyone in the corporate and leisure travel space has weighed in on new […]

Read Article

Know what business travellers care about? You should.

When was the last time you checked in on your travellers to see what they value most and least about your travel policy? If […]

Read Article

Is your travel management company future proof?

Change causes disruption. Sometimes, disruption is good and can lead to improvements. But, more often than not, change slows you down, costs money and […]

Read Article

3 ways to use your travel policy as a recruitment tool

Lelia Gowland, Principal, Gowland, LLC As companies begin to prepare for Generation Z (or the iGeneration) to enter the workforce, the key to employee […]

Read Article

The secret of skyrocketing compliance, adoption and satisfaction in business travel

Most travel management companies design their mobile app with only the traveller in mind; often ignoring the needs of approvers, arrangers and travel managers. […]

Read Article