Resources

Traveler Satisfaction

Scaling up? How business travel can impact growth 

Recently a colleague introduced me to the term, ‘scaleup’. “You worked in the startup world,” she told me, “how do you not know this term? It’s wherever I look right now.” So, I turned to […]

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Client-centric or traveller-centric? Finding the right balance in business travel

What fast-growth companies know – and you can learn – about using business travel to boost employee recruitment and retention, foster diversity, and promote […]

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How to prepare for a hotel RFP

What to consider when preparing for a hotel RFP  Technology has changed the way travel managers approach requests for proposal. Access to data has helped make negotiations simpler […]

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On-demand webinar: Step up your savings and traveller satisfaction

The question, “Did you enjoy your trip?” may not be top of mind for senior finance and procurement managers, but it should. Traveller satisfaction is often overlooked in a travel program when […]

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What travel managers can learn from Pixar’s Purl

Lelia Gowland, Principal, Gowland LLC. Don’t be like the guys at B.R.O. Capital – adapt to the changing workforce. Flexible travel policies promote employee […]

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Be Aware and Book Your Hotel Ahead

Limited hotel availability or city-wide sellouts can be a headache for business travellers and their arrangers. To help you get an overview of the […]

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