Egencia powers policy compliance and automated approval for Alexander Mann Solutions

As a global company serving more than 100 blue-chip organisations, in over 90 countries in 40 languages, Alexander Mann Solutions helps companies and individuals fulfill their potential through talent acquisition and management.

Employing over 4,000 experts across the globe, Alexander Mann Solutions deliver a distinctive blend of outsourcing solutions and a full range of consulting and specialist services.


  • Online adoption: 89,9%
  • Compliance: 87,4%
  • Negotiated air and hotel savings: + 70.000 USD
  • Online fee savings: +110.000 USD


Business travel for Alexander Mann Solutions often means that travel takes place for a customer or specific project.

Alexander Mann Solutions wanted an approval process that enabled approval for projects, specific customers or internal travel, rather than a line manager approval. Ideally, the solution would incorporate a way to capture project codes for each trip, giving the approver visibility of the details as part of the approval process. It would also enable their finance team to allocate and reconcile costs appropriately.


Egencia’s travel management platform gives clients flexibility to configure approval that works for the type of travel they do, such as approval for all bookings or just those that don’t comply to the company’s travel policy.

Egencia also offers features such as multi-level approval, exceptions for last minute trips, mix and match approval for different products (air, hotel, car and rail) and travel policy groups, domestic and international approval settings and visibility of pending approvals for both the approver and company’s Travel Manager.

To support Alexander Mann Solutions needs, Egencia’s implemented a project-based approval workflow in April 2017. Travellers and travel arrangers can choose the appropriate project or client on the booking checkout page. This triggers an automated approval workflow, for bookings made online and offline, to the relevant approver for that project or client. If an approver is out of the office, there is also the ability to appoint a back-up approver to act on approval requests.

Egencia’s clients have the option to create as many travel policy groups as they want. You can assign different teams, groups or individuals to a customised travel policy. Within each travel policy group, clients can customise per diems, advanced purchase along with a host of other criteria including cabin class, preferred suppliers and price.

Once a travel policy is created, it’s instantly visible to travellers (and Egencia’s Travel Consultants) what’s in and out of policy before booking. And when you need to make a change, it’s instantly applied across all booking channels (app, website and Customer Service).

With Egencia’s customised travel policy solution, Alexander Mann Solutions has achieved 87.4% compliance to their travel policy coupled with strong online adoption at 89.9%.