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How business travel technology aspirations and expectations vary around the world

Business travel is as universal and guaranteed as death and taxes – employees and companies accept it, do it, and try to effectively build […]

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Still trying to tackle traveller satisfaction? Try these resources 

Travelling for business is not always easy. It can cause a lot of anxiety for the traveller: feelings of guilt for travelling away from […]

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Technology or customer service – can you have the best of both worlds?

Customer service – a dying breed? High-street banks are closing their branches across Europe. At the end of 2015, Société Générale announced it was […]

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How to increase your influence at work with three easy-to-use strategies

Lelia Gowland, Principal, Gowland, LLC  If you’re a travel buyer, odds are good that you’re also woman. 71% of GBTA’s direct buyer members are […]

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The power of data: the new corporate travel currency?

There has been a lot of talk about advanced technologies such as AI and machine learning in recent years amongst the tech community. Some […]

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Confidently sell business traveller-friendly policies to executives

Every year one or two themes seem to stand out at the GBTA convention. This year it was traveller satisfaction—a growing priority for travel […]

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