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Traveller satisfaction helps build strong organisations

The question, “Did you enjoy your trip?” may not be top-of-mind for Chief Financial Officers (CFOs) and Chief Procurement Officers (CPOs), but it should […]

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How To: Boost compliance and savings through increased business traveller satisfaction

Employees are more likely to follow a corporate policy if it makes their lives easier. It should not take time for bookers to find […]

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Putting the customer at the centre of NDC

by Mark Hollyhead, COO of Egencia Lately it seems like nearly everyone in the corporate and leisure travel space has weighed in on new […]

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Know what business travellers care about? You should.

When was the last time you checked in on your travellers to see what they value most and least about your travel policy? If […]

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Is your travel management company future proof?

Change causes disruption. Sometimes, disruption is good and can lead to improvements. But, more often than not, change slows you down, costs money and […]

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Save yourself time with simpler profile management

One of the most admin heavy aspects of managing your travel programme is traveller profile data. If you are a travel manager struggling with […]

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