Resources

Traveller Satisfaction

Egencia Celebrates 2018 Top 100 Preferred Corporate Hotels

Annual awards program recognises top-performing hotels from around the world Hong Kong, January 18, 2018 – Egencia®, a leading global travel management company, announced […]

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VIDEO: Informa Customer Story – putting traveller safety first

Find out why a global company like Informa takes every measure to ensure the safety of their travellers at all times.

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Still trying to tackle traveller satisfaction? Try these resources 

Travelling for business is not always easy. It can cause a lot of anxiety for the traveller: feelings of guilt for travelling away from […]

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Confidently sell business traveller-friendly policies to executives

Every year one or two themes seem to stand out at the GBTA convention. This year it was traveller satisfaction—a growing priority for travel […]

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Why saving a fiver could cost you a million

There are few bets you can make where the stake is small – a few dollars or pounds – and the potential winnings run into […]

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VIDEO: 360° Virtual Reality Tour of Egencia’s Customer Service

Take a helicopter tour in 360° virtual reality – it’s on us! At Egencia, we pride ourselves on our technology while firmly believing in humanising […]

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