Expect More from Your Travel Program
Give travelers the attention they deserve and they will reward your company with higher policy compliance and greater savings. Egencia continues to redefine the standard of care for business travelers with its ever-expanding offering of intuitive online tools and comprehensive agency services, consistently delivered at any time of day, and around the globe. Expect more from Egencia.
A Consistent Experience, Around the Globe
Know that your travelers will enjoy a consistent, superior service experience whenever and wherever they require assistance. Every Egencia Travel Consultant undergoes the same comprehensive training regimen and ongoing education, regardless of their location. Our company-wide monitoring system tracks service metrics and measures traveler satisfaction down to the individual consultant level to ensure we deliver on our service promise. We're proud to say that nearly 90% of travelers would gladly recommend Egencia’s services to a colleague.
Access to the Best Travel Itineraries, at the Best Price
Empower your travelers to find a convenient, low-cost itinerary, wherever they need to travel. Provide them with intelligent access to the broadest possible array of content, including support for company negotiated rates, published fares and exclusive inventory only available to Egencia customers. Whether they book online or call one of our consultants, your travelers will be satisfied that they've found the best option available. Our Flight Price Guarantee ensures you receive the greatest savings on any specific itinerary.
Traveling internationally? Our expert International Rate Desk designs convenient itineraries for travelers that deliver average savings of $950 per trip. Turnaround time averages just four hours per request.
Special care for your most important travelers
Exceed the service expectations of your most senior employees and enable them to maximize productivity when traveling. Egencia’s Executive Travel Consultants average 19 years experience and deliver the highest level of personalized, professional service to your executives. They attend to every detail from making the original travel arrangements, to booking preferred seating, to reconfirming hotel reservations 24 hours prior to departure.
Executive travelers are assigned a dedicated Executive Travel Consultant who is accessible via a direct telephone number or e-mail during regular business hours. With an acute awareness of each executive’s unique travel patterns and preferences, our consultants take a proactive approach to every travel situation. After-hours, our support team gives priority to executive travelers with a guaranteed one-hour response time to any travel request.