Your Corporate Travel Success Team
When you select Egencia, you're choosing a team of specialists with an exceptional track record of delivering customer success. In fact, nearly 90+% of Travel Managers surveyed would recommend Egencia to a colleague.
From program design to launch, ongoing management and pursuit of new initiatives, our experts are committed to serving your company and its traveling employees, 24/7, around the globe.
Implement in Record Time
Prepare your company for a quick and efficient transition with our proven implementation methodology. Your Implementation Consultant works closely with you and your Egencia Account Manager to design and execute an implementation plan that addresses all aspects of your program, including loading negotiated contracts and traveler profiles, configuring policy controls, educating agents and quality control testing. Regular status updates are provided to track progress towards launch.
Coordinate a Successful Launch
Proactive training and education practices result in immediate and widespread adoption of your new program amongst employees. Your Egencia Account Manager can prepare your Travel Manager, train your arrangers and educate travelers for a smooth and successful launch in as little as 30 days. Our customers are constantly amazed at how quickly their employees embrace their new travel program with Egencia.
Account Management: Improve your Program’s Efficiency
Reclaim the time required to tackle strategic savings initiatives. Your Account Manager will help you apply relevant best practices to increase your program’s efficiency, and our Global Customer Service team is there to support you whenever situations arise. In fact, many Travel Managers assume new and greater responsibilities as a result of the efficiencies they achieve with Egencia.
Maximizing Savings and Spotting New Opportunities
Heighten your understanding of company travel patterns and spend behavior to uncover new opportunities to reduce travel expenditures. Monthly, quarterly and annual business reviews provide in-depth analysis of your spend patterns and insightful, actionable program recommendations for improvement. Your Account Manager combines industry expertise with in-depth knowledge of your travel program to help you capture the potential savings identified.