Egencia Mobile Support

Where can I get support for the app?

I can't download or install the app.

I can't log on to Egencia Mobile.

Data transfer is slow.

I don't see my trips or some trips are missing.

I have issues using Egencia Mobile or received some errors.

I would like to see some new functionalities. Who can I contact regarding suggestions?

Does the app work offline?

I can see on the app that my flight has been delayed or canceled. What should I do?

How do I determine when the app was last synchronized with my travel itinerary and how can I refresh it?

I can't find the check-in link, where is it?

Does the app show local time or time updates?

Will the app inform the user if a new version is available?

Where can I download the app?

Compatibility questions (OS, Devices, jailbreak).

What is the size of the app?

How long does it take to download the app?

What language is the app available in?

Can I install the app on more than one iPhone?

I have forgotten my password. How do I retrieve it?

Will the login/password be saved to the device for the next connection?

What if I don't want my username and password to be saved?

Can I use maps for all products?

Where can I log out?



Where can I get support for the app?

Return to top

I can't download or install the app.

Return to top

I can't log on to Egencia Mobile.

Return to top

Data transfer is slow.

Return to top

I don't see my trips or some trips are missing.

Return to top

I have issues using Egencia Mobile or received some errors.

Return to top

I would like to see some new functionalities. Who can I contact regarding suggestions?

Return to top

Does the app work offline?

Return to top

I can see on the app that my flight has been delayed or canceled. What should I do?

Return to top

How do I determine when the app was last synchronized with my travel itinerary and how can I refresh it?

Return to top

I can't find the check-in link, where is it?

Return to top

Does the app show local time or time updates?

Return to top

Will the app inform the user if a new version is available?

Return to top

Where can I download the app?

Return to top

Compatibility questions (OS, Devices, jailbreak).

Return to top

What is the size of the app?

Return to top

How long does it take to download the app?

Return to top

What language is the app available in?

Return to top

Can I install the app on more than one iPhone?

Return to top

I have forgotten my password. How do I retrieve it?

Return to top

Will the login/password be saved to the device for the next connection?

Return to top

What if I don't want my username and password to be saved?

Return to top

Can I use maps for all products?

Return to top

Where can I log out?

Return to top